Booking terms
Last updated: 24 October 2026. These terms describe how Call Your Service manages plumbing, electrical and handyman requests in Lahore. Please read them before requesting a visit.
Our role
Call Your Service arranges the professional and handles customer questions and complaints about the work. Contact us through +92 305 551 8877, WhatsApp or info@callyourservice.com. We confirm the service, location, attending professional and practical arrangements before a visit.
A request is not a confirmed appointment
Submitting the form, calling or messaging asks us to contact you. A booking is confirmed only after we agree availability, the address, scope and relevant charges with you. An automated request reference confirms receipt, not an appointment time. Same-day attendance and completion in one visit depend on availability, diagnosis and parts.
Prices, inspection fees and materials
Any visit or inspection charge is explained before you confirm the booking. Labour, parts and materials are discussed separately where applicable. A diagnosis may reveal additional work; we seek your agreement to a revised scope and price before that work proceeds. Ask for a clear quotation and retain the agreed details. We do not publish a fixed repair price for work that has not been assessed.
Payments
We confirm the payment method, recipient and payment timing with you before work begins. The website does not collect payment-card details or take online payment through the booking form. Verify any payment request through our published contact number and ask for a record of payment.
Changing or cancelling a visit
Contact us as soon as possible with your request reference if you need to cancel or reschedule. Any applicable cancellation, no-access or visit charge must be explained before you agree to the booking. We will discuss any charge against those agreed terms rather than introduce an undisclosed fee.
Access, job information and supplied parts
Provide an accurate address and description of the problem, tell us about relevant access restrictions or hazards, and arrange for an authorised adult to be available. Before using parts you supply, we confirm suitability and any effect on the work or agreed revisit terms. Specialist, structural or larger project work requires separate assessment and confirmation.
After-service support and complaints
Contact Call Your Service with your reference, visit date and a description of the concern. We review the issue with you and the attending professional and discuss the appropriate next step. Any workmanship, replacement-part or revisit terms must be explained for the particular job before you approve it. No blanket guarantee is created by submitting a request. These terms do not remove any rights that apply under applicable law.
Urgent safety concerns
This website is not an emergency-response service. If there is immediate danger from electricity, fire, gas or flooding, keep people away and contact the appropriate emergency or utility service. Do not wait for an online booking response.
Your information
We use request information to arrange and support the service. Read our privacy notice for information about sharing with assigned professionals and the six-month retention policy for completed booking records.